Feature requests

It's a good way to get more specific feedback on an announcement, good or bad. Not just emojis. Comments would then be sent to an Inbox in the dashboard for review.

Please add markdown support at all the places, primarily for writing announcements. 🙏

I have a CSAT survey. I'd like to be able to display the results of the survey on my website. Having control to show the overall score, response score overview (bar charts of each star count), and individual responses.

As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

Canny and Upvoty both allow these signup options

What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.

Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

It would be great if we can configure this on mobile apps to get feedback. Many people leave comments about issues on App stores because there's no such option to leave feedback or suggestions on the app (without leaving the app).

Would be incredibly useful if I could use Frill to gather feedback on feature ideas through Polls. For instance, if I'm considering a certain feature, or want feedback about changing something in the app, I could create a poll and invite users to participate. Since the results will directly feed into ideas / roadmap / announcements, it makes sense that Frill would be a useful host for the poll itself.

In roadmap board, I'm only seeing the titles in the card. If we can add some excerpts it will looks much more descriptive and elegant.

We use Clickup as management tool. It would be great to have a direct integration with the app.