Feature requests

Feature suggestions for Frill.co. Create your own board here.

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  1. AI Chrome Extension

    It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

    Mike Hill
    #New Feature πŸ†•#Integrations πŸ”—

    1

  2. Custom links in menu

    I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

    Mike Hill
    #New Feature πŸ†•#Widget πŸ› οΈ

    15

  3. Smart Merge

    As we get more ideas on our board it becomes harder to keep track of everything and ensure that similar ideas are merged. It would be great of there was a way for Frill to recognise and suggest potentially similar ideas and present them to me for merging. This would save a huge amount of time and more accurately show the popularity of feature quests.

    Mike Hill
    #Improvement πŸ‘#New Feature πŸ†•

    0

  4. Clickup Integration

    We use Clickup as management tool. It would be great to have a direct integration with the app.

    Glorify
    #Improvement πŸ‘#Integrations πŸ”—#Deal Breaker πŸ’”

    6

  5. Ability to screen grab current page for bug reporting

    For reporting bugs, sometimes it's easier to just submit a screen grab. Having the ability to initiate the screenshot, mark it up with arrows and text, and attach to this ideas.

    Zinda Law G
    #Improvement πŸ‘#New Feature πŸ†•

    9

  6. 'Subscribe to updates' option

    It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

    Waqar A
    #New Feature πŸ†•#Announcements πŸ“£#Deal Breaker πŸ’”

    11

  7. A time estimate (ETA) for Ideas

    As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

    Damien H
    #Improvement πŸ‘#Ideas πŸ’‘

    6

  8. Idea Polls Widget

    Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.

    Mike Hill
    #New Feature πŸ†•#Ideas πŸ’‘#Widget πŸ› οΈ

    6

  9. Customize Idea Submission Form

    While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

    Megan C
    #New Feature πŸ†•#Ideas πŸ’‘#Widget πŸ› οΈ

    2

  10. Translate Announcements in several languages

    Our saas product is translated in 5 languages and we use the Widget to promote our latest features. Problem: Having the widget with announcements only in English creates an inconsistent user experience and it is not inclusive for our customers who don't speak English and have their interface in Spanish or French for example. Solution: The goal would be to create an interface on the edit announcement page to add languages, and the ability to enter the right translation for each set language. Lacking that feature in the long term would be a deal-breaker.

    Alexandre H
    #New Feature πŸ†•#Deal Breaker πŸ’”#Announcements πŸ“£

    6

  11. Add Custom JS Code

    This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

    Hoang N
    #Improvement πŸ‘#New Feature πŸ†•

    2

  12. Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email

    Canny and Upvoty both allow these signup options

    Jake
    #New Feature πŸ†•#Integrations πŸ”—#Deal Breaker πŸ’”

    8

  13. Dark mode (User Choice)

    I would like my users to be able to toggle between light and dark mode on my Frill board. Perhaps even a setting that automatically turns to dark mode at night time.This should be an optional setting and seperate to Themes which are decided by Admins.

    Mike Hill
    #New Feature πŸ†•#Styling 🎨

    0

  14. Allow team members to automatically join your board

    Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

    Elliott

    4

  15. Ability to share a Poll with users to gather feedback

    Would be incredibly useful if I could use Frill to gather feedback on feature ideas through Polls. For instance, if I'm considering a certain feature, or want feedback about changing something in the app, I could create a poll and invite users to participate. Since the results will directly feed into ideas / roadmap / announcements, it makes sense that Frill would be a useful host for the poll itself.

    Andrew V
    #New Feature πŸ†•

    1