Announcements

New updates and improvements to Frill.co.

Create your own Announcement widget here.

  1. Just Launched: Idea Polls

    New Feature
    Announcement

    Making product decisions just got easier! With Idea Polls, you can quickly gather feedback on what features matter most to your customers.

    1. Create a poll with multiple Ideas from your board.
    2. Let users vote on their favourites
    3. Make data-driven decisions with confidence
    idea-polls-graphic

    This is the simplest way to ensure you’re building what your users actually want. Ready to try it? Head to your Surveys dashboard and start a new Idea Poll.

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  2. Hide dates and SSO Improvements

    Improvement

    Just a couple of small but important updates this week...

    • Hide Dates - Hide the dates of Ideas and Idea activity. Head to the Misc section in settings to turn on that feature.
    • Teammate SSO - A new SSO setting making it easier for teammates to sign up with SSO.
    • Custom SSO logout url redirect field.
    • A bunch of small bugs and UI tweaks.

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  3. Multi-language support πŸ‡«πŸ‡· πŸ‡ͺπŸ‡Έ πŸ‡¬πŸ‡§

    New Feature
    Announcement

    Expand your reach and connect with a global audience more easily with our new multi-language support, providing a localized experience for every user.

    Simply add the languages you want to support, add custom translations, and you are all set!

    languages

    Multi-language support is available on the Business plan and above.

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  4. Introducing Frill Surveys πŸš€ πŸŽ‰

    New Feature
    Announcement

    You can now add Surveys to your website or app with just a few clicks!

    NPS, CSAT, Quick Polls, Open Feedback are all available on any paid plan right now.

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    surveys

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    Get started in the dashboard here.

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  5. The MRR value of an Idea

    Sometimes it's important to build the features that higher paying customers want. That's where this new feature comes in!

    If you are using SSO you can now pass the MRR value of a customer into Frill. Frill then calculates the cumulative MRR associated with the Idea.

    You can turn this feature on in settings, and then read our help document on how to add the monthly_spend attribute to your customer profiles.

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    tooltip

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  6. New feature: Social Share Images

    Release Notes
    Improvement

    Social share images are now dynamically created from the Idea title and your company logo.

    dark

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    Frill will use the theme from your board to create the image.

    light

    Give it a whirl by sharing an Idea in Slack, X or Facebook.

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  7. Widget deep linking and more...

    Release Notes

    Deep link directly into the widget (rather than the platform) from your marketing emails with some simple URL query parameters.

    This is perfect for businesses who want to keep customers within their platform.

    You will need to install a widget first. Then follow the steps in this help article to get started.

    Also in this release:

    • Added widget option to hide close button.
    • Improved editor (markdown-like) shortcuts.
    • New user segment layout.
    • Show user segments on profile and admin profile popup.
    • Fixed roadmap meta description, added nosnippet tag.

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  8. Just launched: User Segmentation πŸ”₯

    New Feature
    Announcement
    graphic-segmentation

    Β 

    You can now add custom attributes to your customers and send targeted Announcements to them. For example, show an announcement to paying customers only, or to customers who have a certain feature enabled.

    Create your first segment in your dashboard, and check our help doc on how to set up custom attributes here.

    This powerful feature is available on the Business plan and above.

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  9. New widgets coming soon!

    New Feature

    We have been busy thinking about the future of widgets in Frill.

    Β NPS, Idea Polls, CSAT, Feedback beacons.... ?

    What kind of widgets do you want to see in the next version of our widget builder? We'd love to hear from you at support@frill.co

    frill-new-widgets

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  10. Add an anonymous vote

    New Feature

    This small, but hugely powerful feature is now live. As before, you can vote on behalf of your customers, but now there is the additional option to add an anonymous vote.

    anonymous

    This is super useful when you want to keep your board and its activity private, or you don't know the identity of the user who asked for the feature.

    Anonymous voting is available on all plans.

    Thanks for the Idea Tami!

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    Add Anonymous Vote

    We don't expose our Frill board to customers. Our sales reps and customer service agents collect feedback and then add a vote on behalf of someone each time they need to. Adding user details makes the process slow and unnecessary, when we don't need to track where the feedback came from. "Add Anonymous Vote" with a single click would help massively!

    #669Tami T
    Shipped πŸš€

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