Features:

• New public SDK package published to npm @frillco/script
• New Frill Chrome extension

• Frill MCP release for public beta
• Custom title and content options for boosted announcements
• Automatic webhook disabling for unhandled calls
• Multiple API keys support
• Idea navigation in the widget switched to left/right arrows
• New search options for company admins
• Support for custom terms & privacy policy URLs (Growth and Whitelabel add-on)

Fixes:

• Image optimization in announcements
• Accessibility improvements in App & Widget

Features:

• New Boost Until option for Boosted Announcements
• Customise preview title and blurb in Snippet & Banner Boosted Announcements
• New help docs and in platform widget

Fixes:

• Allow fullscreen video playback in Widgets
• SSO deep-links from Widget to Frill platform
• More updates to our EU servers

• EU Region launch - Custom EU hosting for Enterprise clients.
• Option to show description on roadmap ideas
• Rich text widget descriptions
• Fixed bug with view as customer on custom domains
• Cloudflare custom domain integration
• Analytics and Custom Attributes optimization for better performance
• Enhanced Comments and Idea API with markdown/HTML/attachment support
• SSO improvements for Okta and Entra.
• Widget performance improvements with CDN caching

New:

• Microsoft EntraID SSO Integration
• Light/dark mode logos
• Ability to sort Roadmap for admins only
• Vertical scrolling Roadmap option for widgets

Updated:

• Added more default languages: ar, de, en, es, fr, ja, pt, ru, zh
• Platform security improvements (Added CSP)
• Clone Announcements
• Pinned Announcements
• Close button on boosted Announcements

Fixed:

• Fixed SSO login issue on custom domains
• Fixed issues with duplicated Boosted Announcements in SDK script

You can now let your users subscribe with one click to receive email notifications whenever you publish a new announcement.

No more missed updates. No more guessing what’s changed. Just clear, direct communication - automatically.

To activate: Head to the Misc Settings section and switch on Subscribe to Announcements.

Perfect for:

• Feature launches

• Product improvements

• Changelog updates

Once active, a “Subscribe to updates” button will appear at the top of your Announcements page, and a new Segment will be automatically created on your dashboard.

Making product decisions just got easier! With Idea Polls, you can quickly gather feedback on what features matter most to your customers.

1. Create a poll with multiple Ideas from your board.
2. Let users vote on their favourites
3. Make data-driven decisions with confidence

This is the simplest way to ensure you’re building what your users actually want. Ready to try it? Head to your Surveys dashboard and start a new Idea Poll.

Just a couple of small but important updates this week...

• Hide Dates - Hide the dates of Ideas and Idea activity. Head to the Misc section in settings to turn on that feature.
• Teammate SSO - A new SSO setting making it easier for teammates to sign up with SSO.
• Custom SSO logout url redirect field.
• A bunch of small bugs and UI tweaks.

Expand your reach and connect with a global audience more easily with our new multi-language support, providing a localized experience for every user.

Simply add the languages you want to support, add custom translations, and you are all set!

Multi-language support is available on the Business plan and above.

You can now add Surveys to your website or app with just a few clicks!

NPS, CSAT, Quick Polls, Open Feedback are all available on any paid plan right now.

Get started in the dashboard here.

Sometimes it's important to build the features that higher paying customers want. That's where this new feature comes in!

If you are using SSO you can now pass the MRR value of a customer into Frill. Frill then calculates the cumulative MRR associated with the Idea.

You can turn this feature on in settings, and then read our help document on how to add the monthly_spend attribute to your customer profiles.