You can now add Surveys to your website or app with just a few clicks!

NPS, CSAT, Quick Polls, Open Feedback are all available on any paid plan right now.

Get started in the dashboard here.

Sometimes it's important to build the features that higher paying customers want. That's where this new feature comes in!

If you are using SSO you can now pass the MRR value of a customer into Frill. Frill then calculates the cumulative MRR associated with the Idea.

You can turn this feature on in settings, and then read our help document on how to add the monthly_spend attribute to your customer profiles.

You can now add custom attributes to your customers and send targeted Announcements to them. For example, show an announcement to paying customers only, or to customers who have a certain feature enabled.

Create your first segment in your dashboard, and check our help doc on how to set up custom attributes here.

This powerful feature is available on the Business plan and above.

This small, but hugely powerful feature is now live. As before, you can vote on behalf of your customers, but now there is the additional option to add an anonymous vote.

This is super useful when you want to keep your board and its activity private, or you don't know the identity of the user who asked for the feature.

Anonymous voting is available on all plans.

Thanks for the Idea Tami!

New:

• Beamer Importer

Improvements:

• Added new activity types for company activity (inc. team activity widget)
• Added custom logo link option
• Show pending idea banner in widget (Privacy Add-on)
• Added new "match all" options for Widget CSS selector
• Added new Widget login and logout events (Javascript API)
• Show private ideas in intercom search
• Show limited advanced options for intercom widget
• Improved roadmap drag n drop for empty columns

Fixed:

• Fixed announcement scheduling timezone issue
• Fixed logo and team member company setting UI bugs

Up Next:

Check out our Roadmap.

You can now vet comments before they go live on your board.

This is a simple, yet super handy feature that gives you peace of mind that any content can be checked first.

If you have the Privacy Add-on you can turn on Comment Approval here, along with Idea Approval.

Thanks Britt for the Idea!

ICYMI, here's a roundup of the big and small things we've released recently...

Big ones:

• Private Topics
• New dashboard experience
• Drag and drop Roadmap
• Idea polls and review widget Beta (Yes, we know you are excited about this one!)

Little ones:

• Added setting to hide login buttons
• Custom social share image
• Added block company follower
• Added priority score display types (e.g. quadrant label)
• Added new admin emails for idea and user approval, mentioned in a private note
• Added new Idea activity feed events for priority scores and idea approval

Improvements & Fixes:

• Added canonical URLs for Ideas (SSO)
• Hide idea follow button for guests
• Fixed editor publish and scheduling
• Fixed editor cross-browser selection issues
• Fixed editor video aspect ratios
• Fixed editor code block wrapping

New: A brand new dashboard experience gives you great control over what is happening on your board. You can check all latest activity, ageing ideas, unprioritized ideas, Announcement stats and more.

New: Upload a custom share image for when you share your board on Facebook or Twitter.

New: We have added a new role for team mates. "Viewers" can see all internl notes and ideas, but don't have editing powers.

Improved:

• Added a 'Blocked" tag to easier identify blocked tracked users.
• Added setting to hide Log in & Sign up buttons in header (available with the Privacy Add-on).

 

Fixed:

• Fixed loom video embed aspect ratio in announcements
• Fixed window scroll bug with modal boosted announcements

This one is for all the power users out there! Roadmap is now fully draggable. You then have the choice of notifying users of the change, or not.

This is great for Product Managers who update their Roadmap once a month with lots of changes in one go.

V1 of Analytics is now live! This comprises 2 parts.

1. Widget Analytics

As widgets are unlimited with Frill, each widget has its own analytics. 4 stats are tracked per widget.

1. Widget Views - Number of times the widget is opened
2. Announcement views - Number of times the Announcement page of that widget is viewed.
3. Roadmap Views - Number of times the Roadmap page of that widget is viewed.
4. Ideas Views - Number of times the Ideas page of that widget is viewed.

2. Announcement Analytics

A simple count to show the number of views on any given Announcement. You can find the count in the bottom left of any Announcement.

Please note: We track total views, not unique views for both.