New updates and improvements to Frill.co.
Create your own Announcement widget here.
Just a couple of small but important updates this week...
Expand your reach and connect with a global audience more easily with our new multi-language support, providing a localized experience for every user.
Simply add the languages you want to support, add custom translations, and you are all set!
Multi-language support is available on the Business plan and above.
Sometimes it's important to build the features that higher paying customers want. That's where this new feature comes in!
If you are using SSO you can now pass the MRR value of a customer into Frill. Frill then calculates the cumulative MRR associated with the Idea.
You can turn this feature on in settings, and then read our help document on how to add the monthly_spend attribute to your customer profiles.
You can now add custom attributes to your customers and send targeted Announcements to them. For example, show an announcement to paying customers only, or to customers who have a certain feature enabled.
Create your first segment in your dashboard, and check our help doc on how to set up custom attributes here.
This powerful feature is available on the Business plan and above.
This small, but hugely powerful feature is now live. As before, you can vote on behalf of your customers, but now there is the additional option to add an anonymous vote.
This is super useful when you want to keep your board and its activity private, or you don't know the identity of the user who asked for the feature.
Anonymous voting is available on all plans.
Thanks for the Idea Tami!
We don't expose our Frill board to customers. Our sales reps and customer service agents collect feedback and then add a vote on behalf of someone each time they need to. Adding user details makes the process slow and unnecessary, when we don't need to track where the feedback came from. "Add Anonymous Vote" with a single click would help massively!
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New:
Improvements:
Fixed:
Up Next:
Check out our Roadmap.
You can now vet comments before they go live on your board.
This is a simple, yet super handy feature that gives you peace of mind that any content can be checked first.
If you have the Privacy Add-on you can turn on Comment Approval here, along with Idea Approval.
Thanks Britt for the Idea!
Currently I can approve ideas before they go onto my board, but I can't approve comments. This would be a handy feature for the Privacy Add-on
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ICYMI, here's a roundup of the big and small things we've released recently...
Big ones:
Little ones:
Improvements & Fixes:
New: A brand new dashboard experience gives you great control over what is happening on your board. You can check all latest activity, ageing ideas, unprioritized ideas, Announcement stats and more.
Potential new dashboard features. Easily see what’s been happening on my board since I last logged in. Stats Number of ideas this week. Votes this week Basic visitor analytics Total tracked Users Top Users. See when someone has tagged me in a note. Install widget code. See how many ideas I have left. See how many ideas I’ve shipped See how many people viewed an Announcement Know what plan I’m on. Ageing Ideas Approve ideas if Pre-Approve turned on. (Unbuilt Privacy feature) Get alerted to new Frill features. Assigns tasks / ideas to my teams mates Add Integrations Install widget code
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New: Upload a custom share image for when you share your board on Facebook or Twitter.
Would be really useful if I could define the text, description and image that are referenced when I share my Frill links anywhere.
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New: We have added a new role for team mates. "Viewers" can see all internl notes and ideas, but don't have editing powers.
As our organization adopts Frill, we want to grant certain users the ability to view private ideas (and private topics) without also granting them administrator access. Specifically our use case is for tracking certain ideas that are either internal only or ideas that are associated to a client specific opportunity. This will allow us to set our employees as this new role or granting this new ability while leaving clients at the default level so they can not see the private ideas.
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Improved:
Fixed:
