Announcements

New updates and improvements to Frill.co.

Create your own Announcement widget here.

  1. Subscribe to Updates

    New Feature
    Announcement
    marketing-graphic-subscribe

    You can now let your users subscribe with one click to receive email notifications whenever you publish a new announcement.

    No more missed updates. No more guessing what’s changed. Just clear, direct communication - automatically.

    To activate: Head to the Misc Settings section and switch on Subscribe to Announcements.

    Perfect for:

    • Feature launches

    • Product improvements

    • Changelog updates

    Once active, a “Subscribe to updates” button will appear at the top of your Announcements page, and a new Segment will be automatically created on your dashboard.

    10

  2. Just Launched: Idea Polls

    New Feature
    Announcement

    Making product decisions just got easier! With Idea Polls, you can quickly gather feedback on what features matter most to your customers.

    1. Create a poll with multiple Ideas from your board.
    2. Let users vote on their favourites
    3. Make data-driven decisions with confidence
    idea-polls-graphic

    This is the simplest way to ensure you’re building what your users actually want. Ready to try it? Head to your Surveys dashboard and start a new Idea Poll.

    25

  3. Hide dates and SSO Improvements

    Improvement

    Just a couple of small but important updates this week...

    • Hide Dates - Hide the dates of Ideas and Idea activity. Head to the Misc section in settings to turn on that feature.
    • Teammate SSO - A new SSO setting making it easier for teammates to sign up with SSO.
    • Custom SSO logout url redirect field.
    • A bunch of small bugs and UI tweaks.

     

    22

  4. Multi-language support 🇫🇷 🇪🇸 🇬🇧

    New Feature
    Announcement

    Expand your reach and connect with a global audience more easily with our new multi-language support, providing a localized experience for every user.

    Simply add the languages you want to support, add custom translations, and you are all set!

    languages

    Multi-language support is available on the Business plan and above.

    24

  5. Introducing Frill Surveys 🚀 🎉

    New Feature
    Announcement

    You can now add Surveys to your website or app with just a few clicks!

    NPS, CSAT, Quick Polls, Open Feedback are all available on any paid plan right now.

     

    surveys

     

    Get started in the dashboard here.

    102

  6. The MRR value of an Idea

    Sometimes it's important to build the features that higher paying customers want. That's where this new feature comes in!

    If you are using SSO you can now pass the MRR value of a customer into Frill. Frill then calculates the cumulative MRR associated with the Idea.

    You can turn this feature on in settings, and then read our help document on how to add the monthly_spend attribute to your customer profiles.

     

    tooltip

     

    91

  7. New feature: Social Share Images

    Release Notes
    Improvement

    Social share images are now dynamically created from the Idea title and your company logo.

    dark

     

    Frill will use the theme from your board to create the image.

    light

    Give it a whirl by sharing an Idea in Slack, X or Facebook.

     

    46

  8. Widget deep linking and more...

    Release Notes

    Deep link directly into the widget (rather than the platform) from your marketing emails with some simple URL query parameters.

    This is perfect for businesses who want to keep customers within their platform.

    You will need to install a widget first. Then follow the steps in this help article to get started.

    Also in this release:

    • Added widget option to hide close button.
    • Improved editor (markdown-like) shortcuts.
    • New user segment layout.
    • Show user segments on profile and admin profile popup.
    • Fixed roadmap meta description, added nosnippet tag.

     

     

     

    14

  9. Just launched: User Segmentation 🔥

    New Feature
    Announcement
    graphic-segmentation

     

    You can now add custom attributes to your customers and send targeted Announcements to them. For example, show an announcement to paying customers only, or to customers who have a certain feature enabled.

    Create your first segment in your dashboard, and check our help doc on how to set up custom attributes here.

    This powerful feature is available on the Business plan and above.

     

    52

  10. New widgets coming soon!

    New Feature

    We have been busy thinking about the future of widgets in Frill.

     NPS, Idea Polls, CSAT, Feedback beacons.... ?

    What kind of widgets do you want to see in the next version of our widget builder? We'd love to hear from you at support@frill.co

    frill-new-widgets

    73