New updates and improvements to Frill.co.
Create your own Announcement widget here.
Making product decisions just got easier! With Idea Polls, you can quickly gather feedback on what features matter most to your customers.
This is the simplest way to ensure you’re building what your users actually want. Ready to try it? Head to your Surveys dashboard and start a new Idea Poll.
Just a couple of small but important updates this week...
Expand your reach and connect with a global audience more easily with our new multi-language support, providing a localized experience for every user.
Simply add the languages you want to support, add custom translations, and you are all set!
Multi-language support is available on the Business plan and above.
Sometimes it's important to build the features that higher paying customers want. That's where this new feature comes in!
If you are using SSO you can now pass the MRR value of a customer into Frill. Frill then calculates the cumulative MRR associated with the Idea.
You can turn this feature on in settings, and then read our help document on how to add the monthly_spend attribute to your customer profiles.
You can now add custom attributes to your customers and send targeted Announcements to them. For example, show an announcement to paying customers only, or to customers who have a certain feature enabled.
Create your first segment in your dashboard, and check our help doc on how to set up custom attributes here.
This powerful feature is available on the Business plan and above.
This small, but hugely powerful feature is now live. As before, you can vote on behalf of your customers, but now there is the additional option to add an anonymous vote.
This is super useful when you want to keep your board and its activity private, or you don't know the identity of the user who asked for the feature.
Anonymous voting is available on all plans.
Thanks for the Idea Tami!
We don't expose our Frill board to customers. Our sales reps and customer service agents collect feedback and then add a vote on behalf of someone each time they need to. Adding user details makes the process slow and unnecessary, when we don't need to track where the feedback came from. "Add Anonymous Vote" with a single click would help massively!
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New:
Improvements:
Fixed:
Up Next:
Check out our Roadmap.
You can now vet comments before they go live on your board.
This is a simple, yet super handy feature that gives you peace of mind that any content can be checked first.
If you have the Privacy Add-on you can turn on Comment Approval here, along with Idea Approval.
Thanks Britt for the Idea!
Currently I can approve ideas before they go onto my board, but I can't approve comments. This would be a handy feature for the Privacy Add-on
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ICYMI, here's a roundup of the big and small things we've released recently...
Big ones:
Little ones:
Improvements & Fixes:
