AI Chrome Extension
It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.
Mike Hill#New Feature π#Integrations π2
Don't show archived ideas in search results
When I search for a certain idea (cos we have soooo many of them) it would be great to be able to blend out all the private or archived ones. I still see them in the results window and often think "huh, why is this back in the pool to be voted on" but when I click on it, only then do I see it's an already archived feedback. A pre filter would be good, kinda like "only show active ideas" or so. Thanks
Bexx#Ideas π‘3
Linear Integration
It would be great to get a linear integration, like open issues in linear from frill.co ideas and change frill.co ideas status on roadmap based on linear issues status on trigger idk. https://linear.app
Pedro L#Integrations π#Deal Breaker π15
Automated AI feature suggestions
What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.
Mike Hill#Ideas π‘4
Templates for announcement
I would like to have a template whenever I want to create a new announcement. I want it to save my headers and formattings and maybe include placeholders for images/text blocks.
Olivia C#New Feature π#Announcements π£0
Make search mandatory before submitting new ideas
We spend a lot of time merging ideas. I realize that similar ideas appear when entering a new idea (in fact I'm seeing it as I type!), but it's too easy to ignore. In my perfect world: User goes to add idea User is prompted to search existing ideas first User has to confirm that there were no matching resultsOnly then can user add new idea
Kate D#Improvement π#Ideas π‘#Deal Breaker π0
Custom links in menu
I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.
Mike Hill#New Feature π#Widget π οΈ16
Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email
Canny and Upvoty both allow these signup options
Jake#New Feature π#Integrations π#Deal Breaker π8
Un-merge Ideas
Hey team. any chance it could be made possible to de-merge topics again? We use Frill A LOT, we love it, but our community is Huge, to say the least - so as we have some moderators helping out with topics, comments etc, it sometimes happens that a merge of topics is done wrongly. But then we cannot de-merge (whatever that word is) again and so we have to write the user and ask him/her to write the idea again yadiyadiya ..... A feature to de-merge again would be so super helpful. Thanks
Bexx#Improvement π#New Feature π#Ideas π‘0
Close button for Frill Boosted Announcement modal
Can we add a clear close button to the Frill pop-up for easier navigation and usability?
https://www.churchsupplywarehouse.com/#Improvement π#Announcements π£0
Add a sitemap.xml file for better SEO
As far as I can tell there is currently no auto-generated sitemap.xml file. Adding one would make for better SEO on our feedback page. It would be nice if such a file was generated at https://mysubdomain.tld/sitemap.xml and would automatically update as new feature posts are added.
Jake#Improvement π#New Feature π0
More video sources for Annoucements
Nowadays, there are numerous websites and sources for video files, such as BunnyCDN, Gumlet, Veed.io, Komodo Decks, and many others. However, currently in Announcements, only YouTube, Vimeo, and Loom are supported. It would be great if you could allow other platforms as well, perhaps by providing an iframe option or a deeplink to the externally hosted video file (if you donβt want the hassle of allowing video uploads).
Steve#Improvement π2
My Content - filter out the shipped ideas
CΓ’ndida J0
'Subscribe to updates' option
It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com
Waqar A#New Feature π#Deal Breaker π#Announcements π£11
A time estimate (ETA) for Ideas
As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.
Damien H#Improvement π#Ideas π‘6