Feature requests

The ability to clone/duplicate a previously published announcement to be able to use for a new one. This lets us keep the formatting we like without having to start from scratch

I would like my users to be able to toggle between light and dark mode on my Frill board. Perhaps even a setting that automatically turns to dark mode at night time.This should be an optional setting and seperate to Themes which are decided by Admins.

We spend a lot of time merging ideas. I realize that similar ideas appear when entering a new idea (in fact I'm seeing it as I type!), but it's too easy to ignore. In my perfect world: User goes to add idea User is prompted to search existing ideas first User has to confirm that there were no matching resultsOnly then can user add new idea

We're considering adding an image carousel to announcements to allow you to feature multiple images. Let us know if this sounds like something you would use!

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

I'm more interested in abiliity to add my own Google Tag Manager or chat widget, etc, so the JS box. But also opening up the ability to override CSS would be great.

Give customers the option to choose between vertical and horizontal scrolling Roadmap views.

Will be helpful, if name is some anonymous name even for Guest users, but for admin, details should be visible to track down the user in the account.

Why: We're planning to segment our announcement widgets (we would have a few different versions of them) by non-exclusive categories. However, within a widget's settings it is only possible to filter announcements by "All categories" or a single category at once. Example use case: Within Widget A, we would display any announcement including at least Category 1 OR Category 2 Within Widget B, we would display any announcement including at least Category 3

While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

Canny and Upvoty both allow these signup options

What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.