Feature requests

It's a good way to get more specific feedback on an announcement, good or bad. Not just emojis. Comments would then be sent to an Inbox in the dashboard for review.

Hi, it would be great if we could upload a different logo for the users who are using the dark mode in their profile. Currently there is only one option and a lot of logos have a light and dark version. If you switch to dark mode it could look like a bug and nearly disappear.

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

An integration with Microsoft Teams would allow us to stay on top of newly added ideas, status changes, votes, and other aspects.

What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.

We use Clickup as management tool. It would be great to have a direct integration with the app.

The ability to add internal tags/categories/segmentation to users and ideas, that are not visible by end users but are by internal users. Why: When reviewing user feedback, what really matters is the type of user/organisation they are. E.g. if we as a SaaS product are targeting one specific type of company (e.g. B2C), and loads of users from B2B companies have voted on a feature, that is really important to know. We want to prioritise features asked for by our target market. Not all the time, but it is important that we have a way to at least see/filter the submitted ideas in this way so that we can make informed decisions about what we decide to build.

As we get more ideas on our board it becomes harder to keep track of everything and ensure that similar ideas are merged. It would be great of there was a way for Frill to recognise and suggest potentially similar ideas and present them to me for merging. This would save a huge amount of time and more accurately show the popularity of feature quests.

When I search for a certain idea (cos we have soooo many of them) it would be great to be able to blend out all the private or archived ones. I still see them in the results window and often think "huh, why is this back in the pool to be voted on" but when I click on it, only then do I see it's an already archived feedback. A pre filter would be good, kinda like "only show active ideas" or so. Thanks

We have the option to up-vote ideas, but we would find it just as valuable to enable our users to down-vote ideas. We have 180+ ideas coming in from various customers, and it would be great to have another way to receive customer feedback in form of a down-vote to help us focus on the priority items, or, for example, if a change requested would hinder or break their current workflows.

We're considering adding an image carousel to announcements to allow you to feature multiple images. Let us know if this sounds like something you would use!

As a tracked user, I want to be able to filter on all of the ideas that I have already interacted with so that I can either view new to me ideas or view ideas that I have interacted with. We are encouraging our users to regularly review our feedback board and a lot of them have complained that they keep reading the same issues they voted on or already read. It would be great if we can add a filter for "view ideas I have interacted with" and "View ideas I have not interacted with" (probably not the best verbiage). This would allow users to better find the ideas they are looking for. Later on, it might be cool to display some sort of read status & filter, similar to Gmail, on an idea (but this would be quite a bit more tracking) for each user.

When the “Idea approval” setting is enabled, users can still edit their idea after it’s been approved. This creates a risk that users might insert inappropriate or sensitive content post-approval without moderator oversight. We suggest either: Locking idea edits after approval (only team members can edit), orRequiring re-approval if a user edits an already approved idea. Option 1 is preferred to keep workflows simple and secure.

It's a bit annoying to constantly have to change the sort from Trending to Most Votes. It would be great for Frill to remember Sort Option! [Trending, Most Votes, etc]