Feature requests

While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

It would be great if the announcement feed could be set to a compact view whereby announcements are reduced to title and intro then user can click to read so that they are easier to navigate

It would be great is on the announcement page there was a similar side panel with categories filters to the one on the ideas page with topics/status'

After editing and saving an announcement we can't edit again without back to all announcements, find it again and hit Edit. Sometimes we want to fix some error viewed just after save, and is hard to find the same announcemment when we have millions of then.

It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

I would like to be able to use custom fonts, to keep it in tune with our corporate identity.

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

It's a good way to get more specific feedback on an announcement, good or bad. Not just emojis. Comments would then be sent to an Inbox in the dashboard for review.

I'd love it if the Frill board would track our Jira board and move ideas according to how we move them in Jira. Then an idea that was sent to Jira will automatically be set as "Implemented" when the team has finished it in Jira.

We are getting great feedback through Surveys, but I would really love to filter Survey data by segment to see whether answers differ between Paying Customers and Free Trial Customers

Would be nice integrate HubSpot so that each time we do an update it goes into a social campaign or another marketing campaign automatically. It would also be good to have an integration for surveys with Hubspot.

Would be great to have commenting feature in the announcement section

I think adding the option to exclude people based on their email address would be a valuable addition to our segmentation feature.

As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

This helps: Easily add support Chat Important announcements, CTA via tools like convertbox