Feature requests

Feature suggestions for Frill.co. Create your own board here.

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  1. Customize Idea Submission Form

    While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

    #405Megan C

    2

  2. Announcements - "Compact View"

    It would be great if the announcement feed could be set to a compact view whereby announcements are reduced to title and intro then user can click to read so that they are easier to navigate

    #1229Kate (

    1

  3. Custom fonts

    I would like to be able to use custom fonts, to keep it in tune with our corporate identity.

    #403CityLegends

    3

  4. 2-way Jira integration

    I'd love it if the Frill board would track our Jira board and move ideas according to how we move them in Jira. Then an idea that was sent to Jira will automatically be set as "Implemented" when the team has finished it in Jira.

    #429Molly E

    3

  5. Announcements - navigation side panel

    It would be great is on the announcement page there was a similar side panel with categories filters to the one on the ideas page with topics/status'

    #1230Kate (

    0

  6. Custom links in menu

    I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

    #299Mike Hill

    16

  7. AI Chrome Extension

    It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

    #178Mike Hill

    3

  8. Allow to enter edit mode after saving a announcement

    After editing and saving an announcement we can't edit again without back to all announcements, find it again and hit Edit. Sometimes we want to fix some error viewed just after save, and is hard to find the same announcemment when we have millions of then.

    #1232Leonardo V

    0

  9. Announcement Comments

    It's a good way to get more specific feedback on an announcement, good or bad. Not just emojis. Comments would then be sent to an Inbox in the dashboard for review.

    #592Zinda Law G

    0

  10. Microsoft Entra ID Integration (formerly Azure AD)

    As a financial services company with strict security and compliance requirements, we need native support for Microsoft Entra ID (formerly Azure Active Directory). This would allow us to manage user access through Single Sign-On (SSO), enforce MFA, and align Frill with our existing identity governance policies. Integration with Entra ID is essential for streamlining user provisioning, improving security, and making Frill viable for enterprise-wide adoption.

    #1187Edward B

    0

  11. Introduction/blurb for announcements page

    We often have long announcements, and they are very ugly when displayed on announcement pages. The readers also have to scroll a lot. Ex: https://feedback.heroesempires.com/announcements Please make an introduction section for each announcement or at least let us set the maximum word to display per announcement on the announcements page.

    #558JOY

    4

  12. Hubspot integration

    Would be nice integrate HubSpot so that each time we do an update it goes into a social campaign or another marketing campaign automatically. It would also be good to have an integration for surveys with Hubspot.

    #574Tratta

    1

  13. A time estimate (ETA) for Ideas

    As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

    #32Damien H

    6

  14. Add Custom JS Code

    This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

    #526Hoang N

    2

  15. Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email

    Canny and Upvoty both allow these signup options

    #201Jake

    9