Feature requests

Feature suggestions for Frill.co. Create your own board here.

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  1. AI Chrome Extension

    It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

    Mike Hill
    #New Feature πŸ†•#Integrations πŸ”—

    0

  2. Custom links in menu

    I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

    Mike Hill
    #New Feature πŸ†•#Widget πŸ› οΈ

    14

  3. 'Subscribe to updates' option

    It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

    Waqar A
    #New Feature πŸ†•#Deal Breaker πŸ’”#Announcements πŸ“£

    11

  4. A time estimate (ETA) for Ideas

    As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

    Damien H
    #Improvement πŸ‘#Ideas πŸ’‘

    5

  5. Idea Polls Widget

    Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.

    Mike Hill
    #New Feature πŸ†•#Ideas πŸ’‘#Widget πŸ› οΈ

    4

  6. Linear Integration

    It would be great to get a linear integration, like open issues in linear from frill.co ideas and change frill.co ideas status on roadmap based on linear issues status on trigger idk. https://linear.app

    Pedro L
    #Integrations πŸ”—#Deal Breaker πŸ’”

    12

  7. Add Custom JS Code

    This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

    Hoang N
    #Improvement πŸ‘#New Feature πŸ†•

    2

  8. Customize Idea Submission Form

    While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

    Megan C
    #New Feature πŸ†•#Ideas πŸ’‘#Widget πŸ› οΈ

    2

  9. Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email

    Canny and Upvoty both allow these signup options

    Jake
    #New Feature πŸ†•#Integrations πŸ”—#Deal Breaker πŸ’”

    8

  10. NPS & CSAT Surveys

    I would like to collect inline feedback on features that we have already launched. To do this it would be great of I could add a 'Beacon' to any container for users to feedback specifically on that feature. This will help us close the feedback loop and continuously improve our product. Bonus: no code solution allowing me to add Beacons via a chrome app, and ability to launch a Beacon via API.

    Mike Hill
    #New Feature πŸ†•#Widget πŸ› οΈ

    7

  11. Allow team members to automatically join your board

    Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

    Elliott

    3

  12. PMF survey (Product Market Fit)

    Please consider adding the Product Market Fit survey, as described by Rahul Vohra here (the video is brilliant) https://businessofsoftware.org/talks/product-market-fit-engine/

    Gareth H

    0

  13. Dark mode (User Choice)

    I would like my users to be able to toggle between light and dark mode on my Frill board. Perhaps even a setting that automatically turns to dark mode at night time.This should be an optional setting and seperate to Themes which are decided by Admins.

    Mike Hill
    #New Feature πŸ†•#Styling 🎨

    0

  14. Time planning on roadmap

    We need to have a field in each idea for us to indicate the expected delivery date. In settings, we should be able to select the type of date to use: quarters, months, weeks, specific dates (we will be using quarters). This field should be visible but read only to external users, both in the list of ideas and the roadmap. A very useful tool would be to have ideas shown in a timeline display of the roadmap, considering this new field. This could be delivered at a later stage :) A nice to have would be to be able to select, for each idea, if the delivery date field is visible to external users. This way, as a product manager, I could start planning the delivery timeline and only make them public when I'm ready to accept that commitement. Although I have found similar ideas and voted for them, they do not reflect my exact needs, so I'm posting this as new idea.

    Renato F
    #New Feature πŸ†•#Ideas πŸ’‘#Roadmap πŸš€

    0

  15. Ability to share a Poll with users to gather feedback

    Would be incredibly useful if I could use Frill to gather feedback on feature ideas through Polls. For instance, if I'm considering a certain feature, or want feedback about changing something in the app, I could create a poll and invite users to participate. Since the results will directly feed into ideas / roadmap / announcements, it makes sense that Frill would be a useful host for the poll itself.

    Andrew V
    #New Feature πŸ†•

    1