Feature requests

It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

It would be great to get a linear integration, like open issues in linear from frill.co ideas and change frill.co ideas status on roadmap based on linear issues status on trigger idk. https://linear.app

Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.

Our saas product is translated in 5 languages and we use the Widget to promote our latest features. Problem: Having the widget with announcements only in English creates an inconsistent user experience and it is not inclusive for our customers who don't speak English and have their interface in Spanish or French for example. Solution: The goal would be to create an interface on the edit announcement page to add languages, and the ability to enter the right translation for each set language. Lacking that feature in the long term would be a deal-breaker.

This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

I would like to collect inline feedback on features that we have already launched. To do this it would be great of I could add a 'Beacon' to any container for users to feedback specifically on that feature. This will help us close the feedback loop and continuously improve our product. Bonus: no code solution allowing me to add Beacons via a chrome app, and ability to launch a Beacon via API.

Would be incredibly useful if I could use Frill to gather feedback on feature ideas through Polls. For instance, if I'm considering a certain feature, or want feedback about changing something in the app, I could create a poll and invite users to participate. Since the results will directly feed into ideas / roadmap / announcements, it makes sense that Frill would be a useful host for the poll itself.

It's great that in Announcements, you can reference an Idea. But it would be awesome of that worked backwards too. Here's my idea: on an Idea, have the option to link to an Announcement. So for example, if I say here's an Announcement that announces this Idea is implemented, then if I open the Idea, it should be able to tell me which Announcement it was referenced in. This doesn't have to be automatic (but an automatic two-way linking would be cool). I'd be happy to just have a manual way of me saying that Idea A appears in Announcement B. I think this would be useful public-facing information too. I'm using Frill for a software that does NOT update automatically, and so sometimes people ask me about bugs that have already been fixed. So I'm often referencing completed Ideas, and it would be great if the customer could se the embedded link to the Announcement.

We have a major feature that we want to create a landing page for. We'd like to show the Frill Idea on the landing page for customers to upvote and discuss.

It would be great if we could indicate that two ideas are linked somehow. For example, if there's one piece of code that's causing two related bugs. Or if there's a problem and users have suggested two different ways to fix it. Or if one bug is fixed, but the fix causes another bug. This would be distinct from merging two ideas together. But I'm thinking something like the way inside an Announcement you can link to an Idea, you could have a similar thing for Ideas. Or just have another tab on the Admin view that shows "Related Ideas"