Feature requests

Feature suggestions for Frill.co. Create your own board here.

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  1. Customize Idea Submission Form

    While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

    #405Megan C

    2

  2. Allow to enter edit mode after saving an announcement

    After editing and saving an announcement we can't edit again without back to all announcements, find it again and hit Edit. Sometimes we want to fix some error viewed just after save, and is hard to find the same announcemment when we have millions of then.

    #1232Leonardo V

    0

  3. Custom links in menu

    I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

    #299Mike Hill

    16

  4. AI Chrome Extension

    It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

    #178Mike Hill

    3

  5. Filter survey results by Segment

    We are getting great feedback through Surveys, but I would really love to filter Survey data by segment to see whether answers differ between Paying Customers and Free Trial Customers

    #1178Mike Hill

    0

  6. Announcements - "Compact View"

    It would be great if the announcement feed could be set to a compact view whereby announcements are reduced to title and intro then user can click to read so that they are easier to navigate

    #1229Kate (

    1

  7. Add comment to announcement

    Would be great to have commenting feature in the announcement section

    #566Darius

    1

  8. Announcements - navigation side panel

    It would be great is on the announcement page there was a similar side panel with categories filters to the one on the ideas page with topics/status'

    #1230Kate (

    0

  9. Include segmentation attributes in Voter download CSV

    It would be helpful if we could include our custom segmentation attributes like plan_type, plan_status, MRR, etc. in the downloaded voter list to determine which plans to build features for.

    #1016Riley H

    0

  10. Add Email Exclusion to Segmentation

    I think adding the option to exclude people based on their email address would be a valuable addition to our segmentation feature.

    #979Paul V

    0

  11. A time estimate (ETA) for Ideas

    As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

    #32Damien H

    6

  12. Add Custom JS Code

    This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

    #526Hoang N

    2

  13. Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email

    Canny and Upvoty both allow these signup options

    #201Jake

    9

  14. Automated AI feature suggestions

    What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.

    #931Mike Hill

    4

  15. Allow team members to automatically join your board

    Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

    #162Elliott

    4