AI Chrome Extension
It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.
Mike Hill#New Feature π#Integrations π1
Multi-feedback widget
A widget that allows for collection of multiple areas of Feedback with a quick π π voting mechanic. I want to be able to set the topics eg: Customer service π πEase of use π πPricing π π
Mike Hill#New Feature π#Widget π οΈ0
'Subscribe to updates' option
It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com
Waqar A#New Feature π#Deal Breaker π#Announcements π£11
Custom links in menu
I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.
Mike Hill#New Feature π#Widget π οΈ16
Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email
Canny and Upvoty both allow these signup options
Jake#New Feature π#Integrations π#Deal Breaker π8
Don't show archived ideas in search results
When I search for a certain idea (cos we have soooo many of them) it would be great to be able to blend out all the private or archived ones. I still see them in the results window and often think "huh, why is this back in the pool to be voted on" but when I click on it, only then do I see it's an already archived feedback. A pre filter would be good, kinda like "only show active ideas" or so. Thanks
Bexx#Ideas π‘3
Reject idea and mark as "Duplicate"
Quite often, we get duplicate idea suggestions, and currently we always have to search the already existing idea and then comment with: "Duplicate of: ...". This would be super handy, if we could reject an idea with the reason "Duplicate" and then select an idea, so everything is prefilled in the message.
C0
Segmented Ideas
Use the segments to decide which ideas can stay visible setup into idea visible property.
Edelcio Molina (CPO na S#Improvement π#Deal Breaker π0
Make search mandatory before submitting new ideas
We spend a lot of time merging ideas. I realize that similar ideas appear when entering a new idea (in fact I'm seeing it as I type!), but it's too easy to ignore. In my perfect world: User goes to add idea User is prompted to search existing ideas first User has to confirm that there were no matching resultsOnly then can user add new idea
Kate D#Improvement π#Ideas π‘#Deal Breaker π0
A time estimate (ETA) for Ideas
As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.
Damien H#Improvement π#Ideas π‘6
Idea Polls Widget
Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.
Mike Hill#New Feature π#Ideas π‘#Widget π οΈ6
Customize Idea Submission Form
While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?
Megan C#New Feature π#Ideas π‘#Widget π οΈ2
Add Anonymous Vote
We don't expose our Frill board to customers. Our sales reps and customer service agents collect feedback and then add a vote on behalf of someone each time they need to. Adding user details makes the process slow and unnecessary, when we don't need to track where the feedback came from. "Add Anonymous Vote" with a single click would help massively!
Tami T#Improvement π#Privacy Add-on π3
Linear Integration
It would be great to get a linear integration, like open issues in linear from frill.co ideas and change frill.co ideas status on roadmap based on linear issues status on trigger idk. https://linear.app
Pedro L#Integrations π#Deal Breaker π15
Translate UI in several languages
Our saas product is translated in 5 languages and we use the Widget to promote our latest features. Problem:Having the widget only in English creates an inconsistent user experience and it is not inclusive for our customers who don't speak English and have their interface in Spanish or French for example. Solution:The goal would be to create an interface to add languages, and the ability to enter the right translation for each set language.
Alexandre H#New Feature π#Deal Breaker π#Announcements π£7