Frill feature requests

Feature suggestions for Frill.co. Create your own board here.

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  1. Pinned
    Automated AI feature suggestions

    What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.

    Mike Hill
    #Ideas 💡

    1

  2. Custom links in menu

    I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

    Mike Hill
    #New Feature 🆕#Widget 🛠️

    14

  3. Translate Announcements in several languages

    Our saas product is translated in 5 languages and we use the Widget to promote our latest features. Problem: Having the widget with announcements only in English creates an inconsistent user experience and it is not inclusive for our customers who don't speak English and have their interface in Spanish or French for example. Solution: The goal would be to create an interface on the edit announcement page to add languages, and the ability to enter the right translation for each set language. Lacking that feature in the long term would be a deal-breaker.

    Alexandre H
    #New Feature 🆕#Deal Breaker 💔#Announcements 📣

    5

  4. Add Custom JS Code

    This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

    Hoang N
    #Improvement 👍#New Feature 🆕

    2

  5. 'Subscribe to updates' option

    It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

    Waqar A
    #New Feature 🆕#Deal Breaker 💔#Announcements 📣

    10

  6. Idea Polls Widget

    Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.

    Mike Hill
    #New Feature 🆕#Widget 🛠️#Ideas 💡

    4

  7. Feedback Beacons

    I would like to collect inline feedback on features that we have already launched. To do this it would be great of I could add a 'Beacon' to any container for users to feedback specifically on that feature. This will help us close the feedback loop and continuously improve our product. Bonus: no code solution allowing me to add Beacons via a chrome app, and ability to launch a Beacon via API.

    Mike Hill
    #New Feature 🆕

    6

  8. A time estimate (ETA) for Ideas

    As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

    Damien H
    #Improvement 👍#Ideas 💡

    4

  9. Customize Idea Submission Form

    While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

    Megan C
    #New Feature 🆕#Widget 🛠️#Ideas 💡

    2

  10. Linear Integration

    It would be great to get a linear integration, like open issues in linear from frill.co ideas and change frill.co ideas status on roadmap based on linear issues status on trigger idk. https://linear.app

    Pedro L
    #Integrations 🔗#Deal Breaker 💔

    7

  11. Mobile SDKs

    It would be great if we can configure this on mobile apps to get feedback. Many people leave comments about issues on App stores because there's no such option to leave feedback or suggestions on the app (without leaving the app).

    Hasintha R
    #Improvement 👍#New Feature 🆕#Integrations 🔗

    0

  12. Download voters email addresses

    I would like to be able to download a csv or excel file of an idea's voter's email addresses. This way, I can easily get in touch with them for follow-up research.

    Hannah R
    #Improvement 👍

    1

  13. Clickup Integration

    We use Clickup as management tool. It would be great to have a direct integration with the app.

    Glorify
    #Improvement 👍#Integrations 🔗#Deal Breaker 💔

    5

  14. More Information in the update emails

    The emails about "[user] commented on an idea you are following! 🚀" could have the actual comment in the email instead of just the link to go the idea. Will save time by reading the comments inside the email directly.

    Tanmay R
    #Improvement 👍#Ideas 💡

    0

  15. Add external link button to ideas in widget

    It would be handy to have a button that links from the idea in the widget to the idea in the platform, where I can administer it easily. This button should only be viewable by admins, or be an option in the widget builder.

    Adam
    #Improvement 👍#Widget 🛠️

    2