Feature requests

Feature suggestions for Frill.co. Create your own board here.

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  1. AI Chrome Extension

    It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

    #178Mike Hill
    #New Feature 🆕#Integrations 🔗

    3

  2. Dark mode (User Choice)

    I would like my users to be able to toggle between light and dark mode on my Frill board. Perhaps even a setting that automatically turns to dark mode at night time.This should be an optional setting and seperate to Themes which are decided by Admins.

    #320Mike Hill
    #New Feature 🆕#Styling 🎨

    1

  3. Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email

    Canny and Upvoty both allow these signup options

    #201Jake
    #New Feature 🆕#Integrations 🔗#Deal Breaker 💔

    8

  4. Area for custom CSS and JS

    I'm more interested in abiliity to add my own Google Tag Manager or chat widget, etc, so the JS box. But also opening up the ability to override CSS would be great.

    #64David F
    #New Feature 🆕

    2

  5. Azure DevOps Integration

    The list of integrations includes Jira.. but Azure Devops is missing ☹ This would be insanely valuable! My CTO will only be moving forward with a product that integrates with ADO so if it's not planned we won't be able to move forward with Frill either :(

    #638Diane B
    #Improvement 👍#Integrations 🔗#Deal Breaker 💔

    0

  6. Don't show archived ideas in search results

    When I search for a certain idea (cos we have soooo many of them) it would be great to be able to blend out all the private or archived ones. I still see them in the results window and often think "huh, why is this back in the pool to be voted on" but when I click on it, only then do I see it's an already archived feedback. A pre filter would be good, kinda like "only show active ideas" or so. Thanks

    #889Bexx
    #Ideas 💡

    3

  7. Mark as inappropriate

    On occasion, we are alerted to comments that don't match our community guidelines. The customer had to email us the comment, but it would be nice to have a simple way to flag this.

    #657Sarah F
    #New Feature 🆕#Privacy Add-on 🔒

    0

  8. Link Ideas to strategic goals

    I want to add some very simple company goals to my settings, so I can associate Ideas to those goals as they are submitted. This would help me align customer feedback with company direction.

    #625Sarah F
    #New Feature 🆕

    1

  9. Limit number of votes per user

    For some types of projects it's useful to give users limited number of votes, they can distribute among ideas. Otherwise it often happens that users vote for everything instead of ideas they really like. The limit should be permissive enough, but it should make users think twice before voting for something. The limit can recharge after some time period and should be configurable on daily/monthly basis. Also another option is to count total number of issues in project and let users vote for only a certain percentage of them.

    #135Jan B
    #Improvement 👍#New Feature 🆕

    1

  10. Time zone support for email notifications

    Love the daily digest about what happened yesterday, but it seems these are being triggered in the morning based on Australian time. "Yesterday" is bit of a confusing term when applied to an idea that was submitted at 1pm and you hear about it at 3pm! As a workaround, you could just say "Here's what has happened in the last 24 hours..."! : )

    #1004Chris C
    #Improvement 👍#Ideas 💡

    0

  11. Local Time Zones!

    Weekly updates come to us on Thursday and updates generally come mid-afternoon - which I assume is morning in Australia, but an odd time for summary emails in Western Canada!

    #1174Chris T

    0

  12. FAQ section (permanent link)

    As the Announcements are more of a fleeting feed, we would love to have an FAQ section - something like a pinned post in Announcements or just something that is permanently accessible. We'd love to add some How Tows or FAQs for expectation management (e.g. listing features that are not available yet)

    #1173Lisa
    #New Feature 🆕

    0

  13. Ability to import your own subscriber list

    Would be nice to be able to CSV import your own subscriber list into Frill.

    #1171Elliott
    #New Feature 🆕

    0

  14. 'Subscribe to updates' option

    It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

    #430Waqar A
    #New Feature 🆕#Deal Breaker 💔#Announcements 📣

    11

  15. Custom links in menu

    I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

    #299Mike Hill
    #New Feature 🆕#Widget 🛠️

    16