Feature requests

While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?

What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.

It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

Currently theres only an option to notify whenever there's a status change. I want the ability to notify only when the status is set to shipped but not the other statuses.

We spend a lot of time merging ideas. I realize that similar ideas appear when entering a new idea (in fact I'm seeing it as I type!), but it's too easy to ignore. In my perfect world: User goes to add idea User is prompted to search existing ideas first User has to confirm that there were no matching resultsOnly then can user add new idea

We're pretty new to Frill and are trying to drive more engagement with the Ideas portal. Even with our (presumably relatively) low amount of traffic, I'm seeing a high frequency of users adding comments in support of an idea without also adding a vote. Currently I'm trying to keep on top of this, by manually adding votes on behalf of commenters. It would be far better if Frill had a solution to prevent missed votes like this, such as a pre-ticked checkbox or something when someone is adding a comment on an idea they haven't voted on.

As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.

This helps: Easily add support Chat Important announcements, CTA via tools like convertbox

Canny and Upvoty both allow these signup options

I would like my users to be able to toggle between light and dark mode on my Frill board. Perhaps even a setting that automatically turns to dark mode at night time.This should be an optional setting and seperate to Themes which are decided by Admins.

Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

Would be incredibly useful if I could use Frill to gather feedback on feature ideas through Polls. For instance, if I'm considering a certain feature, or want feedback about changing something in the app, I could create a poll and invite users to participate. Since the results will directly feed into ideas / roadmap / announcements, it makes sense that Frill would be a useful host for the poll itself.

It would be great if we can configure this on mobile apps to get feedback. Many people leave comments about issues on App stores because there's no such option to leave feedback or suggestions on the app (without leaving the app).