AI Chrome Extension
It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.
Mike Hill#New Feature 🆕#Integrations 🔗1
Custom links in menu
I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.
Mike Hill#New Feature 🆕#Widget 🛠️15
Clickup Integration
We use Clickup as management tool. It would be great to have a direct integration with the app.
Glorify#Improvement 👍#Integrations 🔗#Deal Breaker 💔6
Ability to screen grab current page for bug reporting
For reporting bugs, sometimes it's easier to just submit a screen grab. Having the ability to initiate the screenshot, mark it up with arrows and text, and attach to this ideas.
Zinda Law G#Improvement 👍#New Feature 🆕9
Smart Merge
As we get more ideas on our board it becomes harder to keep track of everything and ensure that similar ideas are merged. It would be great of there was a way for Frill to recognise and suggest potentially similar ideas and present them to me for merging. This would save a huge amount of time and more accurately show the popularity of feature quests.
Mike Hill#Improvement 👍#New Feature 🆕0
'Subscribe to updates' option
It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com
Waqar A#New Feature 🆕#Announcements 📣#Deal Breaker 💔11
A time estimate (ETA) for Ideas
As someone who's submitted an idea I want to know roughly how long it might be before it makes it into the product.
Damien H#Improvement 👍#Ideas 💡6
Idea Polls Widget
Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.
Mike Hill#New Feature 🆕#Ideas 💡#Widget 🛠️6
Customize Idea Submission Form
While I really like how simple the idea submission form is, we want our contributors to be thinking about risk and impact when they make their suggestions. Customizing the form - changing the default text, and/or adding additional fields would be really helpful! I want to be able to ask: what problem are you trying to solve? What is your proposed solution?
Megan C#New Feature 🆕#Ideas 💡#Widget 🛠️2
Translate Announcements in several languages
Our saas product is translated in 5 languages and we use the Widget to promote our latest features. Problem: Having the widget with announcements only in English creates an inconsistent user experience and it is not inclusive for our customers who don't speak English and have their interface in Spanish or French for example. Solution: The goal would be to create an interface on the edit announcement page to add languages, and the ability to enter the right translation for each set language. Lacking that feature in the long term would be a deal-breaker.
Alexandre H#New Feature 🆕#Deal Breaker 💔#Announcements 📣6
Add Custom JS Code
This helps: Easily add support Chat Important announcements, CTA via tools like convertbox
Hoang N#Improvement 👍#New Feature 🆕2
Sign up for account using Google, 0365, Facebook, LinkedIn or Twitter in addition to email
Canny and Upvoty both allow these signup options
Jake#New Feature 🆕#Integrations 🔗#Deal Breaker 💔8
Dark mode (User Choice)
I would like my users to be able to toggle between light and dark mode on my Frill board. Perhaps even a setting that automatically turns to dark mode at night time.This should be an optional setting and seperate to Themes which are decided by Admins.
Mike Hill#New Feature 🆕#Styling 🎨0
Allow team members to automatically join your board
Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.
Elliott4
Ability to share a Poll with users to gather feedback
Would be incredibly useful if I could use Frill to gather feedback on feature ideas through Polls. For instance, if I'm considering a certain feature, or want feedback about changing something in the app, I could create a poll and invite users to participate. Since the results will directly feed into ideas / roadmap / announcements, it makes sense that Frill would be a useful host for the poll itself.
Andrew V#New Feature 🆕1