Roadmap

What if Frill automatically created Ideas based off conversations from our sales and support teams? It could work like this... Frill connects to places like Intercom, Helpscout, Zenddesk, Discord, Slack etc Once a day, information is collected and sent to a GPT to summarise. Frill then suggests potential new Ideas each morning based on yesterday's discussions. Admins then just hit approve. No need to write them out. Voting could also be automated.

I'd like to add some custom links to the menu. Things like links to our help docs or maybe an on boarding video.

Could we make it so that anyone with a companies email automatically becomes an admin? As an example, say that you’re the admin of Nike. You can toggle on an option under settings that anyone with a @nike.com email can automatically join the board as an admin. This way it makes it easier to have new team members join your board.

In roadmap board, I'm only seeing the titles in the card. If we can add some excerpts it will looks much more descriptive and elegant.

It would be great if I could copy. helpdesk conversation and have AI summarize the feedback into one succinct Idea or Improvement. Why? This would mean I can collect feedback easily from ANY Helpdesk software, without the need for a custom integration.

It's a good way to get more specific feedback on an announcement, good or bad. Not just emojis. Comments would then be sent to an Inbox in the dashboard for review.

Hi, it would be great if we could upload a different logo for the users who are using the dark mode in their profile. Currently there is only one option and a lot of logos have a light and dark version. If you switch to dark mode it could look like a bug and nearly disappear.

Give customers the option to choose between vertical and horizontal scrolling Roadmap views.

I'd like the ability to share an announcement, either from the widget or web app. Options would be: Copy link / share on social.

The ability to clone/duplicate a previously published announcement to be able to use for a new one. This lets us keep the formatting we like without having to start from scratch

I would like to pin one f my announcements to the top, like I can with Ideas. I would use this for important announcements that I want everyone to see for a given period of time.

It'll be great if users can subscribe to announcements so that they get automatic email updates on every new announcement. This can increase engagement with the product and bring back lost customers. Example: https://new.loom.com

Can we add a clear close button to the Frill pop-up for easier navigation and usability?

Some newer ideas are not getting the air time they deserve due to email fatigue. I would like to show my customers a selection of (3) ideas and ask which one is more important to them. Ideas could be chosen randomly, or selected by me. This would be shown inside my app via the widget as a poll.

Add ability to Hide date from comments, Announcement, Ideas and Roadmap.

I'd like to be able to publish different roadmaps for different customers / customer segments.

Our team uses CrowdIn to manage localizations across our entire brand, including Zendesk. This allows us to offer content in 7+ languages, easily roll out new strings or new languages, and automatically have them translated based on our own translation memory. We would need this for any public content. Not for what the user says, nor what we write, but for the layout text strings across the app. Such as the public facing board descriptions and titles, statuses, topics, etc.

Having a "flyout" similar to getbeamer would be nice!!

I would like migrate my actual "feedback" list in frill, but I don't want lose the vote, so would be nice if admin can setup an initial level of votes for new ideas.

custom message after sharing the idea.

Put a swipe right to see more text in roadmap option as there are multiple boards present - is not directly visible

Miros billing structure is very good. If you end up charging for number of users in a team it's a good reference. https://help.miro.com/hc/en-us/articles/360017571794-Consultant-Plan

We use quite a few topics on our board... Topics get around the need for different boards. But it would be great if we could put topics into groups or folders so they are easier to navigate on the LHS menu.

That text line costs space in the height. It should be moved to the right.

I think a documentation section would really compliment this tool. The ability to create your own documentation and hot it on frill.co would be a great addition!